![]() If none of these steps resolve the issue, it may be worth contacting Logitech support for further assistance. If the problem occurs on multiple devices, it could indicate a hardware problem with the keyboard. Test on another computer: If all else fails, try connecting your wireless keyboard to a different computer to see if the issue persists. Faulty or defective receivers can also cause connection issues. Try a different USB receiver: If possible, try using a different Logitech receiver or contact Logitech support for a replacement receiver. These settings can sometimes interrupt the connection. Disable power-saving settings: In your computer's power settings, make sure that any options to disable USB selective suspend or power-saving features for the USB ports are turned off. Consult your keyboard's user manual or Logitech's support documentation for instructions on how to reset your specific model. Reset the keyboard: Some wireless keyboards have a reset button or process that you can follow to restore their settings to default. Outdated drivers can lead to compatibility issues and connection problems. Update device drivers: Visit the Logitech website and download the latest drivers and firmware for your keyboard model. Sometimes, USB ports near other devices or ports with weak connections can cause interference or affect the signal strength. Reposition the receiver: Try moving the receiver to a different USB port on your computer. Remove any sources of interference: Make sure there are no devices or objects near your keyboard and receiver that could potentially interfere with the wireless signal, such as other wireless devices, large metal objects, or microwave ovens. ![]() Weak batteries can cause intermittent connection problems. Check the batteries: Ensure that the batteries in your wireless keyboard are fresh and properly inserted. Here are some troubleshooting steps you can follow: 1. If the HCI and LMP versions are 5.x or lower, uncheck the checkbox for “Allow the computer to turn off this device to save power”.It can be frustrating when your wireless keyboard keeps losing connection, but there are several things you can try to resolve the issue. Click "Windows Update" from the Results window. Windows 7: Click the Start button and type "Windows Update". Select "Settings" and click on the "Windows Update" program icon. Windows 8: Select the Search charm and type “Windows Update”. Windows 10: Select Start, and choose Settings. You can also uncheck the box next to the Allow the computer to turn off this device to save power option in the Device Manager, as listed above. If there is no update available, check with the manufacturer of your PC using their support site. If these versions are 6.0 or higher, then update to the latest radio driver available by checking Windows Update. On the Advanced tab for the Properties of your Bluetooth radio, check the HCI and LMP versions. The Bluetooth radio is not resuming from a low-power state correctly. On the Power Management tab, Allow the computer to turn off this device to save power is enabled if the checkbox is checked. Right click on the Bluetooth radio and select Properties.ĥ. Click on Device Manager in the Results window.Ĥ. On the Power Management tab, Allow the computer to turn off this device to save power is enabled if the checkbox is checked.ġ. Click the Start button and type Device Manager in the Search box.Ģ. Right-click on the Bluetooth radio and select Properties.ĥ. In Device Manager, expand Bluetooth and select the Bluetooth radio.Ĥ. Device Manager should be listed in the results. Select the Search charm and type Device Manager.Ģ. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power.ġ. Right-click the Bluetooth radio and select Properties. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. Right-click on Start, and select Device Manager. You can check these settings by doing the following: The keyboard or mouse is Bluetooth 2.0, 2.1, 3.0, or 4.0. The Windows option "Allow the computer to turn off this device to save power" is set. This article applies to your symptoms if the following conditions are also true: After not using your Bluetooth mouse or keyboard for some time, you may not be able to use the device again without rebooting the system or turning your Bluetooth radio off and back on.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |